Privacy Policy

1. Introduction

Tender Loving Care Senior Services ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website and senior placement advisory services.

2. Information We Collect

When you submit an inquiry or consultation request, we collect your first and last name, email address, phone number, care preferences, timeline, and location details. We use this information exclusively to communicate with you about senior living options and coordinate community tours on your family's behalf.

3. Text Messaging & SMS Communication

If you provide your phone number and opt in via our communication consent checkbox, we may send you conversational SMS text messages regarding consultation scheduling, community tour confirmations, and follow-up updates.

• Message and data rates may apply.
• You may opt out at any time by replying STOP to any text message.
• For assistance, you may reply HELP or call us directly at 813-728-7700.
• We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for marketing or promotional purposes.

4. Non-Medical Resource Disclaimer

Tender Loving Care Senior Services is a senior housing placement and referral resource, not a healthcare provider. Submitting information does not create a physician-patient relationship.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at 813-728-7700 or info@tenderlovingcareseniorservices.com.